Our Process

Our Process

The solution to any efficiency or communications problem is not just stumbled upon. The incorporation of AV Technology to bridge those gaps is a process that includes development, design, integration and support.


From the first phone call, Ford AV professionals are there to assist in your planning process. With decades of experience, Ford’s design team is there to listen to your objectives and understand your end goal. We develop the technology solution’s scope as well as strategize alongside your team–advising on critical project concerns that should be considered.

  • Programming documentation
  • Room shape assessment
  • Line-of-Sight studies
  • Space Requirements


Great ideas demand great designers. At Ford we understand superior design is the foundation to a successful project. With over 100 engineers on staff. Ford AV is considered America’s #1 AV integrator for delivering accurate project documentation on time–maximizing project savings by minimizing change orders. Our design engineers work with you to provide project expertise.

  • Construction details
  • Power & HVAC requirements
  • Conduit risers
  • Establish Room Noise Criteria
  • And more


We have over 250 employees dedicated exclusively to project installation ensuring every device…every wire…every line of code…and every connector is deployed to meet the system design. The AV world is sprawling, and keeping up with it is a full-time job requiring many hours of training, certifications and continuing education. From contract administrators to installation technicians, our entire lineup is primed and ready to make your AV dreams a reality. Just a small sampling of the capabilities of our commercial construction communication software.

  • Up-to-date electronic prints in the field
  • Real-time punch list updates
  • Photo and job documentation sharing
  • Task tracking
  • Collaboration with other trades


Whoops! Is something not working the way it used to? Perhaps a part of your system needs to be upgraded or a new product integrated? Ford Technical Support uses a centralized dispatch service to quickly deploy technicians to address any type of system issues. You will have access to an array of service programs.

  • Preventative Maintenance Agreements
  • Prepaid, Discounted Service hours
  • On-site Operator Support
  • System Asset Management
  • Global Remote Monitoring
  • Service Level Agreements
  • End-User Technical training
  • First-use support
  • Quick-start guides
  • Custom training videos
  • And more


Project Methodology Flyer